Prepare to manage people for the first time

Help me prepare to manage people for the first time.

My new team: [how many, roles, any I used to work alongside]
What I've inherited: [e.g. a backlog, a struggling team member, low morale]
What my manager expects: [goals]
What worries me most: [e.g. managing friends, giving feedback]

Ask me up to 3 short questions first if anything important is missing. Wait for my answers.

Then:
1. A first-month plan: listen, learn, then set direction.
2. What to say in my first team meeting.
3. Scripts for: the first chat with a friend who now reports to me, giving difficult feedback, and saying no.
4. A one-to-one template I can use every fortnight.
5. Five common first-time manager mistakes, and what to do instead.

For anything formal, such as discipline, performance or absence, tell me to follow our HR policy and check Acas. Only use what I've told you, leave blanks for anything I haven't given, and don't invent facts, dates or results. UK English.

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