Write a guarantee customers trust

Help me write a guarantee customers will trust.

My business: [what you do]
What I'll stand behind: [e.g. workmanship for 12 months, re-do if not happy]
What could go wrong: [details]
How I'd put it right: [e.g. come back free, refund]
What's not covered: [e.g. misuse, wear and tear]

Ask me up to 2 short questions first. Wait for my answers.

Then:
1. A specific, honest guarantee in one or two sentences.
2. Short conditions in plain English.
3. Wording for quotes, website and invoices.
4. A note that my guarantee sits alongside customers' legal rights, and to check it with official guidance.

Clear and confident. Not legal advice. UK English.

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