Thank your longest-standing customers in a way they remember

Help me thank my longest-standing customers, or mark a special occasion for one.

My business: [what you do]
The customers: [name, how long with me, anything I know about them]
Occasion, if any: [e.g. 10 years as a customer, a birthday, retirement]
What I could give: [e.g. a handwritten card, a small gift, a free service]

Ask me up to 2 short questions first. Wait for my answers.

Then:
1. A short personal note for each, specific to them.
2. Gesture ideas to suit my budget, from free to a little more.
3. When and how to deliver it.

Genuine and personal, never salesy, UK English.

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