Freshdesk
A support inbox with saved replies and a simple knowledge base.
Specification only. SME Automation does not build, support or troubleshoot implementations; use your own team, an AI agent or an implementer.
Macros should quote answers you have approved. Freshdesk has a free plan and paid plans.
Freemium. Freshdesk has a free plan and paid plans. See Freshdesk's pricing page.
Vendor: Freshworks. Pricing tier checked 2026-10-16.
Specifications that use Freshdesk
Customer service · moderate
Add an accepted answer to the help page
Add an accepted answer to the help page
ChatGPT · Claude · Grok Bot