Microsoft Teams
Chat and meetings for businesses already on Microsoft 365.
Specification only. SME Automation does not build, support or troubleshoot implementations; use your own team, an AI agent or an implementer.
A handover or a meeting note can start from a Teams thread. Teams has a free version and is included with paid Microsoft 365 plans.
Freemium. Microsoft offers a free Teams version and includes Teams with paid Microsoft 365 plans. See Microsoft's pricing pages.
Vendor: Microsoft. Pricing tier checked 2026-10-16.
Specifications that use Microsoft Teams
Customer service · easy
Escalate a case in Teams
Escalate a case in Teams
ChatGPT · Claude · Grok Bot
Operations · easy
File a Teams meeting note
File a Teams meeting note
ChatGPT · Claude · Grok Bot