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Help an older relative use their phone

A relative keeps getting stuck and calls you in a panic. Get patient, large-print steps you can share.

Updated 17 Oct 2026

The prompt · ChatGPT

Help an older relative use their phone.

Their phone: [iPhone / Android]
Task they need: [WhatsApp video, photos, payments — one task]
What scares them: [optional]
I can sit with them: [yes / remote]

Ask me up to 3 short questions first if anything important is missing. Wait for my answers.

Then:
1. Steps in plain words for that one task.
2. A short practice script I can read aloud.
3. Safety lines: never share codes, ignore scary pop-ups.
4. What to write on a fridge card.

Only use what I've told you, leave blanks for anything I haven't given, and don't invent facts, steps or official URLs you're not sure of. UK English.

Stay in this ChatGPT chat. Do not turn on apps or connectors, and do not use memory from another chat.

A short example

Fill the blanks, then paste. iPhone / Android: a short note you already have. WhatsApp video, photos, payments — one task: a short note you already have. Leave the rest of the prompt as written.

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