Make an "if I'm off tomorrow" plan for the business

Help me make an "if I'm off tomorrow" plan.

My business: [what you do]
People who could step in: [names and roles]
What only I do: [list]
Key suppliers and contacts: [list]
Worst things that could happen: [illness, fire, flood, IT failure]

First ask me up to 5 short questions. Wait for my answers.

Then:
1. A one-page plan: first 24 hours, first week.
2. A contact sheet.
3. A "where things are" list: keys, documents, accounts (location of the password manager, not the passwords).
4. A message to customers if I'm suddenly away.
5. Look up the NCSC's guidance on backing up data, name it and add a back-up check to the plan.

Only use what I've told you, leave blanks for anything I haven't given, and don't invent facts or figures. UK English.

For the NCSC small business guide on backing up data, use web search and name the page you used. If it doesn't search on its own, open View all tools and choose Search.

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