Introduce your customers to a new owner

Help me introduce my customers to the new owner of my business.

My business: [what it is, how long I've run it]
Who's taking over and their background: [details]
When: [date]
What stays the same: [staff, prices, bookings, guarantees]
What changes: [anything]

Ask me up to 3 short questions first if anything important is missing. Wait for my answers.

Then:
1. An announcement email or letter from me, warm and grateful.
2. A short introduction from the new owner.
3. An FAQ: bookings, prices, guarantees, gift vouchers, contact details.
4. A social post and a counter or window notice.
5. A plan for the first month so regulars meet the new owner.

Use only what I've given you, leave blanks for any price or fact I haven't given, and don't invent anything. UK English.

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