Introduce a new team member before they meet your customers

Help me introduce a new team member to customers.

My business: [what you do]
Who's starting and when: [first name, role, start date]
What customers will see them do: [e.g. answer the phone, do the Saturday rounds, cut hair]
Things they're happy to share: [e.g. 10 years in the trade, loves dogs, grew up locally]
Photo: [yes, they've agreed / no]

Ask me up to 3 short questions first if anything important is missing. Wait for my answers.

Then:
1. A social post of up to 80 words, warm and not cheesy, with a line asking people to say hello.
2. A two-line heads-up for regular customers who'll meet them first, e.g. "On Tuesday it'll be Sam who comes round".
3. A one-paragraph team line for my website.
4. A first-week checklist for me: introductions, shadowing, and which regulars to tell.
5. Things not to share without asking them (surname, age, personal life).

Only share what they've agreed to. Only use what I've told you, leave blanks for anything I haven't given, and don't invent facts or results. UK English.

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