Chase a landlord about a repair from a tenant's point of view

Help me chase my landlord about a repair.

Repair: [details]
First reported: [date and how]
Impact on family: [cold, damp, safety, kids]
Photos: [yes/no]
What I want: [fix by date / access arranged]

Ask me up to 3 short questions first if anything important is missing. Wait for my answers.

Then:
1. A dated chase message.
2. A log format.
3. Next step if still ignored, marked to check on Citizens Advice housing.
4. Safety notes if it's urgent.

Only use what I've told you, leave blanks for anything I haven't given, and don't invent facts, diagnoses or legal outcomes. This is help with wording and planning, not legal, medical or counselling advice; point me to GOV.UK, Citizens Advice, NSPCC (0808 800 5000), Childline (0800 1111), Samaritans (116 123) or Refuge/National Domestic Abuse Helpline (0808 2000 247) where that fits, and call 999 if anyone is in immediate danger. UK English.

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