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Mystery-shop your competitors
You don't know how rivals answer the phone, price or follow up. Get a script to enquire like a customer, and a table to see where you win and lose.
The prompt · ChatGPT
Help me mystery-shop my competitors so I can see how I compare. My business: [what you do and where] Competitors to check: [3 to 5, types or names] What I want to compare: [e.g. reply speed, price, how they handle questions, follow-up] A typical customer enquiry for my trade: [e.g. "I need a quote for a new fence, about 20 metres"] Ask me up to 3 short questions first. Wait for my answers. Then: 1. A simple, honest enquiry I can send or make as an ordinary customer would, for a job I really might need, plus a short phone version. 2. A scoring table: reply time, friendliness, questions they asked, price or range, what's included, follow-up, overall impression. 3. The same table with a row for me, so I can score myself honestly. 4. Once I paste results, how you'll turn them into a list of what to copy, what to beat and what to ignore. Fair and legal: no fake reviews, no wasting people's time with fake bookings, and don't ask them for anything confidential. UK English. Stay in this ChatGPT chat. Do not turn on apps or connectors, and do not use memory from another chat.
A short example
Fill the blanks, then paste. what you do and where: a short note you already have. 3 to 5, types or names: a short note you already have. Leave the rest of the prompt as written.
The prompt · Gemini
Help me mystery-shop my competitors so I can see how I compare. My business: [what you do and where] Competitors to check: [3 to 5, types or names] What I want to compare: [e.g. reply speed, price, how they handle questions, follow-up] A typical customer enquiry for my trade: [e.g. "I need a quote for a new fence, about 20 metres"] Ask me up to 3 short questions first. Wait for my answers. Then: 1. A simple, honest enquiry I can send or make as an ordinary customer would, for a job I really might need, plus a short phone version. 2. A scoring table: reply time, friendliness, questions they asked, price or range, what's included, follow-up, overall impression. 3. The same table with a row for me, so I can score myself honestly. 4. Once I paste results, how you'll turn them into a list of what to copy, what to beat and what to ignore. Fair and legal: no fake reviews, no wasting people's time with fake bookings, and don't ask them for anything confidential. UK English. Keep the scoring table as a table so I can use Export to Sheets. Stay in this Gemini chat. Leave extensions off, including Gmail and Drive.
A short example
Fill the blanks, then paste. what you do and where: a short note you already have. 3 to 5, types or names: a short note you already have. Leave the rest of the prompt as written.
You list a few competitors and what you want to compare.
The assistant asks what a typical customer enquiry looks like.
You get an enquiry script, a scoring table and a list of what to copy or beat.
What happens
Use Gemini to mystery-shop your competitors
You don't know how rivals answer the phone, price or follow up. Get a script to enquire like a customer, and a table to see where you win and lose.
Tools
Paste the prompt, fill the blanks, copy the draft.
- Gemini — required. Drafts from the text you paste. Nothing is sent.
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