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Write a polite chaser when a refund is late

They promised a refund and it hasn't landed. Get a firm, polite chaser with dates and a clear ask.

Updated 17 Oct 2026

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The prompt · ChatGPT

Help me chase a late refund.

Order or booking: [details]
Amount and original payment method: [details]
When they said it would arrive: [date]
What I've already sent: [dates]
Their reference: [if any]

Ask me up to 3 short questions first if anything important is missing. Wait for my answers.

Then:
1. A short, polite chaser with the dates and a clear ask.
2. A stronger follow-up if they miss another date.
3. When to involve my card issuer or a complaint process, marked to check.
4. A one-line subject line.

Only use what I've told you, leave blanks for anything I haven't given, and don't invent facts, figures or products. UK English.

Stay in this ChatGPT chat. Do not turn on apps or connectors, and do not use memory from another chat.

A short example

Fill the blanks, then paste. details: a short note you already have. details: a short note you already have. Leave the rest of the prompt as written.

This does not give tax advice. The books stay in the accounting system.

The prompt · Gemini

Help me chase a late refund.

Order or booking: [details]
Amount and original payment method: [details]
When they said it would arrive: [date]
What I've already sent: [dates]
Their reference: [if any]

Ask me up to 3 short questions first if anything important is missing. Wait for my answers.

Then:
1. A short, polite chaser with the dates and a clear ask.
2. A stronger follow-up if they miss another date.
3. When to involve my card issuer or a complaint process, marked to check.
4. A one-line subject line.

Only use what I've told you, leave blanks for anything I haven't given, and don't invent facts, figures or products. UK English.

Stay in this Gemini chat. Leave extensions off, including Gmail and Drive.

A short example

Fill the blanks, then paste. details: a short note you already have. details: a short note you already have. Leave the rest of the prompt as written.

1

You give the order, promised date and what you've already sent.

2

The assistant asks for reference numbers.

3

You get a short chaser and a stronger follow-up if needed.

What happens

Use Gemini to write a polite chaser when a refund is late

They promised a refund and it hasn't landed. Get a firm, polite chaser with dates and a clear ask.

Tools

Paste the prompt, fill the blanks, copy the draft.

  • Gemini — required. Drafts from the text you paste. Nothing is sent.

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