Quote a friend or family member without awkwardness

Help me quote a job for a friend or family member.

Who it is: [relationship]
The job: [details]
My normal price: [amount]
What I'm willing to give: [e.g. 10% off, labour at cost, nothing off]
What I need to protect: [e.g. my weekends, materials paid up front]

Ask me up to 3 short questions first if anything important is missing. Wait for my answers.

Then:
1. A clear offer: what's included, the price, when I'll do it.
2. A warm message that says it without apology.
3. Three things to agree in writing, even between friends.
4. What to say if they push for more off.

Use only what I've given you, leave blanks for any price or fact I haven't given, and don't invent anything. UK English.

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