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Ask to return something when you can't find the receipt
No receipt, and the shop looks unhelpful. Get a calm request that uses what proof you do have.
The prompt · ChatGPT
Help me ask to return something without a receipt. Item: [what] Where bought: [shop or site, rough date] Proof I still have: [bank statement line, order email, loyalty account, photo of tag] Reason for return: [faulty, wrong size, unwanted gift] What I want: [refund, exchange, credit note] Ask me up to 3 short questions first if anything important is missing. Wait for my answers. Then: 1. A polite request that lists the proof I do have. 2. A fallback ask (exchange or credit) if they won't refund. 3. What to try next (manufacturer, card issuer, online account). 4. When to check Citizens Advice instead of guessing my rights. Only use what I've told you, leave blanks for anything I haven't given, and don't invent facts, figures or products. UK English. Stay in this ChatGPT chat. Do not turn on apps or connectors, and do not use memory from another chat.
A short example
Fill the blanks, then paste. what: a short note you already have. shop or site, rough date: a short note you already have. Leave the rest of the prompt as written.
This does not give tax advice. The books stay in the accounting system.
The prompt · Gemini
Help me ask to return something without a receipt. Item: [what] Where bought: [shop or site, rough date] Proof I still have: [bank statement line, order email, loyalty account, photo of tag] Reason for return: [faulty, wrong size, unwanted gift] What I want: [refund, exchange, credit note] Ask me up to 3 short questions first if anything important is missing. Wait for my answers. Then: 1. A polite request that lists the proof I do have. 2. A fallback ask (exchange or credit) if they won't refund. 3. What to try next (manufacturer, card issuer, online account). 4. When to check Citizens Advice instead of guessing my rights. Only use what I've told you, leave blanks for anything I haven't given, and don't invent facts, figures or products. UK English. Stay in this Gemini chat. Leave extensions off, including Gmail and Drive.
A short example
Fill the blanks, then paste. what: a short note you already have. shop or site, rough date: a short note you already have. Leave the rest of the prompt as written.
You say what it is, where from and what proof you still have.
The assistant asks whether it was a gift and what you want instead.
You get a polite request, a fallback ask and what to try next.
What happens
Use Gemini to ask to return something when you can't find the receipt
No receipt, and the shop looks unhelpful. Get a calm request that uses what proof you do have.
Tools
Paste the prompt, fill the blanks, copy the draft.
- Gemini — required. Drafts from the text you paste. Nothing is sent.
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