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Prepare a Section 75 or chargeback-style claim pack

A credit or debit card purchase went wrong. Get your facts and evidence in one pack before you contact the issuer.

Updated 17 Oct 2026

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The prompt · ChatGPT

Help me prepare a Section 75 or chargeback-style claim pack.

Payment method: [credit card, debit card, other]
Purchase: [what, amount, date, merchant]
What went wrong: [not delivered, faulty, merchant vanished, other]
Contact with merchant: [dates and outcomes]
Evidence: [emails, terms, photos, tracking]

Ask me up to 3 short questions first if anything important is missing. Wait for my answers.

Then:
1. A timeline of facts.
2. An evidence checklist.
3. A short message to my card issuer.
4. Plain words on when Section 75 (credit) versus other dispute routes may apply, each marked "confirm with issuer or Citizens Advice".
5. What to do while I wait.

Only use what I've told you, leave blanks for anything I haven't given, and don't invent facts, figures or products. UK English.

Stay in this ChatGPT chat. Do not turn on apps or connectors, and do not use memory from another chat.

A short example

Fill the blanks, then paste. credit card, debit card, other: a short note you already have. what, amount, date, merchant: a short note you already have. Leave the rest of the prompt as written.

This does not give tax advice. The books stay in the accounting system.

The prompt · Claude

Help me prepare a Section 75 or chargeback-style claim pack.

Payment method: [credit card, debit card, other]
Purchase: [what, amount, date, merchant]
What went wrong: [not delivered, faulty, merchant vanished, other]
Contact with merchant: [dates and outcomes]
Evidence: [emails, terms, photos, tracking]

Ask me up to 3 short questions first if anything important is missing. Wait for my answers.

Then:
1. A timeline of facts.
2. An evidence checklist.
3. A short message to my card issuer.
4. Plain words on when Section 75 (credit) versus other dispute routes may apply, each marked "confirm with issuer or Citizens Advice".
5. What to do while I wait.

Only use what I've told you, leave blanks for anything I haven't given, and don't invent facts, figures or products. UK English.

Stay in this Claude chat. Do not use a connector, and do not open a project that already holds someone else's files.

A short example

Fill the blanks, then paste. credit card, debit card, other: a short note you already have. what, amount, date, merchant: a short note you already have. Leave the rest of the prompt as written.

1

You describe the purchase and what went wrong.

2

The assistant asks about payment method and merchant contact.

3

You get a claim pack outline, timeline and a message to the issuer.

What happens

Use Claude to prepare a Section 75 or chargeback-style claim pack

A credit or debit card purchase went wrong. Get your facts and evidence in one pack before you contact the issuer.

Tools

Paste the prompt, fill the blanks, copy the draft.

  • Claude — required. Drafts from the text you paste. Nothing is sent.

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