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Take on more work from a customer who paid late last time
A customer who took months to pay wants you back. Get terms that protect you, and the words to say them without causing offence.
The prompt · ChatGPT
Help me take on new work from a customer who paid late before. The customer: [who] What happened last time: [e.g. paid 10 weeks late after several chases] The new job: [details and value] Protection I'd like: [e.g. 50% deposit, stage payments, payment before handover] If something essential is missing, ask me 1 or 2 short questions first. Wait for my answers. Then: 1. Revised payment terms for this job. 2. A kind message explaining them, without dwelling on the past. 3. A calm reply if they object. Fair and firm. Not legal advice. UK English. Stay in this ChatGPT chat. Do not turn on apps or connectors, and do not use memory from another chat.
A short example
Fill the blanks, then paste. who: a short note you already have. e.g. paid 10 weeks late after several chases: a short note you already have. Leave the rest of the prompt as written.
The prompt · Copilot
Help me take on new work from a customer who paid late before. The customer: [who] What happened last time: [e.g. paid 10 weeks late after several chases] The new job: [details and value] Protection I'd like: [e.g. 50% deposit, stage payments, payment before handover] If something essential is missing, ask me 1 or 2 short questions first. Wait for my answers. Then: 1. Revised payment terms for this job. 2. A kind message explaining them, without dwelling on the past. 3. A calm reply if they object. Fair and firm. Not legal advice. UK English. Stay in this Copilot chat. Leave plugins off, and do not open a file from OneDrive.
A short example
Fill the blanks, then paste. who: a short note you already have. e.g. paid 10 weeks late after several chases: a short note you already have. Leave the rest of the prompt as written.
You describe the new job and what happened with payment last time.
The assistant asks what protection you'd like, such as a deposit or stage payments.
You get revised terms, a message explaining them kindly and a reply if they object.
What happens
Use Copilot to take on more work from a customer who paid late last time
A customer who took months to pay wants you back. Get terms that protect you, and the words to say them without causing offence.
Tools
Paste the prompt, fill the blanks, copy the draft.
- Microsoft Copilot — required. Drafts from the text you paste. Nothing is sent.
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