Customer service

Tidio

Website chat, with an optional AI agent called Lyro.

Specification only. SME Automation does not build, support or troubleshoot implementations; use your own team, an AI agent or an implementer.

Start with live chat and approved answers. Lyro's free allowance does not renew. Ongoing Lyro use is a paid package. Live chat has a free plan.

Freemium. Tidio has a free live-chat plan. Lyro includes a one-time free allowance. Ongoing Lyro use is a paid package. See Tidio's pricing page.

Vendor: Tidio. Pricing tier checked 2026-10-16.

Vendor site

Specifications that use Tidio

Specification only. SME Automation does not build, support or troubleshoot implementations; use your own team, an AI agent or an implementer.