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Log every complaint on a form so you can see what keeps going wrong
Complaints get sorted and forgotten, so the same thing goes wrong again. Log each one on a quick form and get a monthly pattern you can fix.
The prompt · ChatGPT
Help me set up a simple complaints log. My business: [what you do] Kinds of complaints I get: [e.g. late arrival, mess left, wrong order] How they reach me: [e.g. phone, reviews, email] Who logs them: [names] Ask me up to 3 short questions first if anything important is missing. Wait for my answers. Then: 1. Form questions under 1 minute: date, how it came in, category (dropdown), what happened, what we did, resolved yes or no. 2. Six to eight categories that fit my business. 3. A monthly review prompt I can paste with the sheet, asking for the top patterns and one fix each. 4. A note on what not to record (health details, more personal data than needed). 5. A one-line message to staff explaining why we're logging. Only use what I've told you, leave blanks for anything I haven't given, and don't invent facts or figures. UK English. Stay in this ChatGPT chat. Do not turn on apps or connectors, and do not use memory from another chat.
A short example
Fill the blanks, then paste. what you do: a short note you already have. e.g. late arrival, mess left, wrong order: a short note you already have. Leave the rest of the prompt as written.
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