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Explain your call-out charge on an emergency call
Someone rings in a panic with a burst pipe, a lockout or a broken boiler and asks what it'll cost. Get a clear script for your call-out charge that's fair and stops rows on the doorstep.
The prompt · ChatGPT
Help me explain my call-out charge clearly. My work: [e.g. emergency plumbing] How I charge: [call-out fee, what it covers, hourly rate after, parts] Out-of-hours differences: [details] What I can tell them on the phone: [e.g. rough ranges for common fixes] Ask me up to 3 short questions first if anything important is missing. Wait for my answers. Then: 1. A calm phone script that explains the charge in under 30 seconds. 2. A text to confirm it before I set off. 3. A short section for my website. 4. What to say on arrival if it's bigger than expected. Use only what I've given you, leave blanks for any price or fact I haven't given, and don't invent anything. UK English, kind but clear. Stay in this ChatGPT chat. Do not turn on apps or connectors, and do not use memory from another chat.
A short example
Fill the blanks, then paste. e.g. emergency plumbing: a short note you already have. call-out fee, what it covers, hourly rate after, parts: a short note you already have. Leave the rest of the prompt as written.
The prompt · Claude
Help me explain my call-out charge clearly. My work: [e.g. emergency plumbing] How I charge: [call-out fee, what it covers, hourly rate after, parts] Out-of-hours differences: [details] What I can tell them on the phone: [e.g. rough ranges for common fixes] Ask me up to 3 short questions first if anything important is missing. Wait for my answers. Then: 1. A calm phone script that explains the charge in under 30 seconds. 2. A text to confirm it before I set off. 3. A short section for my website. 4. What to say on arrival if it's bigger than expected. Use only what I've given you, leave blanks for any price or fact I haven't given, and don't invent anything. UK English, kind but clear. Stay in this Claude chat. Do not use a connector, and do not open a project that already holds someone else's files.
A short example
Fill the blanks, then paste. e.g. emergency plumbing: a short note you already have. call-out fee, what it covers, hourly rate after, parts: a short note you already have. Leave the rest of the prompt as written.
You describe your emergency work and how you charge.
The assistant asks what's included and how out-of-hours pricing works.
You get a phone script, a confirmation text and a short web page section.
What happens
Use Claude to explain your call-out charge on an emergency call
Someone rings in a panic with a burst pipe, a lockout or a broken boiler and asks what it'll cost. Get a clear script for your call-out charge that's fair and stops rows on the doorstep.
Tools
Paste the prompt, fill the blanks, copy the draft.
- Claude — required. Drafts from the text you paste. Nothing is sent.
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