Ask for a deposit without it feeling awkward

Help me ask customers for a deposit in a way that feels normal.

My business: [what you do]
Deposit amount: [e.g. 25%, or a fixed amount]
What it covers: [e.g. materials, securing the date]
When it's due: [e.g. within 7 days of accepting the quote]
What happens if they cancel: [your policy]
How I take payment: [e.g. bank transfer, payment link]

Ask me up to 2 short questions first. Wait for my answers.

Then:
1. A line for my quotes explaining the deposit.
2. A short message to send when someone accepts.
3. What to say in person if they hesitate.
4. A clear refund and cancellation line.
5. A thank-you message once it's paid.

Friendly and matter-of-fact. Remind me to check my cancellation terms are fair under consumer rules. UK English.

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