Find out why competitors show up on Google Maps and you don't

Help me work out why competitors appear above me on Google Maps and local search, and what to fix first.

My business: [what you do and the town or area you cover]
What I want to be found for: [e.g. "emergency plumber Stockport", "dog groomer near me"]
Do customers visit me, or do I go to them: [e.g. shop, or I travel to customers]

My Google Business Profile (copy what you can see):
Main category and other categories: [e.g. Plumber; Heating contractor]
Rating and number of reviews: [e.g. 4.8 from 23 reviews]
Date of the most recent review: [date]
Do I reply to reviews: [always / sometimes / never]
Photos: [roughly how many, and how recent]
Description, services and hours filled in: [yes / partly / no]
Website linked: [yes / no]

Top 3 competitors that show above me (same details for each):
[competitor 1: category, rating, number of reviews, latest review date, photos, website]
[competitor 2]
[competitor 3]

Ask me up to 4 short questions first if anything important is missing, such as how I ask for reviews now. Wait for my answers.

Then:
1. A side-by-side table of me against each competitor, highlighting where I'm behind.
2. The 5 fixes most likely to help, ranked by impact and effort, each with the first step to take this week.
3. A simple way to ask for reviews after every job, with a short message I can send.
4. Wording for a fuller business description and a list of services, using only what I've told you.
5. A 30-day plan, one small job a week.

Don't promise rankings or invent tricks: base it on Google's own Business Profile guidance (relevance, distance and prominence) and say where you're guessing. UK English.

For Google's own Business Profile help pages, use web search and name the page you used. If it doesn't search on its own, open View all tools and choose Search.

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