Set up a referral scheme customers actually use

Help me set up a simple referral scheme my customers will actually use.

My business: [what you do]
How most new customers find me now: [e.g. word of mouth, Google]
Typical job or order value: [figure, or leave blank]
What I could give as a thank-you: [e.g. a discount, a free extra, a donation to a local cause, a voucher]
When customers are happiest: [e.g. when they see the finished job, on their third visit]
How I keep in touch: [e.g. text, email, WhatsApp, in person]

Ask me up to 3 short questions first. Wait for my answers.

Then:
1. Suggest 2 or 3 referral offers that suit my margins, and recommend one.
2. Tell me the best moment to ask, and write the words for asking face to face, by text and by email.
3. Write a short card or note to hand over at the end of a job.
4. Write the thank-you message for when someone refers a friend.
5. Give me a simple tracker: who referred whom, date, thank-you sent.

Keep it simple enough to run without software, and say if anything needs checking, like terms for a discount. UK English.

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