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Set up a referral scheme customers actually use

Most of your work comes from word of mouth, but you never ask for it. Get a simple referral offer, the words to ask with and a way to keep track.

Updated 17 Oct 2026

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The prompt · ChatGPT

Help me set up a simple referral scheme my customers will actually use.

My business: [what you do]
How most new customers find me now: [e.g. word of mouth, Google]
Typical job or order value: [figure, or leave blank]
What I could give as a thank-you: [e.g. a discount, a free extra, a donation to a local cause, a voucher]
When customers are happiest: [e.g. when they see the finished job, on their third visit]
How I keep in touch: [e.g. text, email, WhatsApp, in person]

Ask me up to 3 short questions first. Wait for my answers.

Then:
1. Suggest 2 or 3 referral offers that suit my margins, and recommend one.
2. Tell me the best moment to ask, and write the words for asking face to face, by text and by email.
3. Write a short card or note to hand over at the end of a job.
4. Write the thank-you message for when someone refers a friend.
5. Give me a simple tracker: who referred whom, date, thank-you sent.

Keep it simple enough to run without software, and say if anything needs checking, like terms for a discount. UK English.

Stay in this ChatGPT chat. Do not turn on apps or connectors, and do not use memory from another chat.

A short example

Fill the blanks, then paste. what you do: a short note you already have. e.g. word of mouth, Google: a short note you already have. Leave the rest of the prompt as written.

The prompt · Gemini

Help me set up a simple referral scheme my customers will actually use.

My business: [what you do]
How most new customers find me now: [e.g. word of mouth, Google]
Typical job or order value: [figure, or leave blank]
What I could give as a thank-you: [e.g. a discount, a free extra, a donation to a local cause, a voucher]
When customers are happiest: [e.g. when they see the finished job, on their third visit]
How I keep in touch: [e.g. text, email, WhatsApp, in person]

Ask me up to 3 short questions first. Wait for my answers.

Then:
1. Suggest 2 or 3 referral offers that suit my margins, and recommend one.
2. Tell me the best moment to ask, and write the words for asking face to face, by text and by email.
3. Write a short card or note to hand over at the end of a job.
4. Write the thank-you message for when someone refers a friend.
5. Give me a simple tracker: who referred whom, date, thank-you sent.

Keep it simple enough to run without software, and say if anything needs checking, like terms for a discount. UK English.

Stay in this Gemini chat. Leave extensions off, including Gmail and Drive.

A short example

Fill the blanks, then paste. what you do: a short note you already have. e.g. word of mouth, Google: a short note you already have. Leave the rest of the prompt as written.

1

You say how customers find you now and what you could afford to give as a thank-you.

2

The assistant asks when customers are happiest and how you keep in touch.

3

You get a referral offer, the moment to ask, the words for each channel and a simple tracker.

What happens

Use Gemini to set up a referral scheme customers actually use

Most of your work comes from word of mouth, but you never ask for it. Get a simple referral offer, the words to ask with and a way to keep track.

Tools

Paste the prompt, fill the blanks, copy the draft.

  • Gemini — required. Drafts from the text you paste. Nothing is sent.

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