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Deal with a fake or unfair review
A one-star review from someone you've never served is sitting at the top of your profile. Get a calm public reply and the steps to report it.
The prompt · ChatGPT
Help me deal with a fake or unfair review. Where it is: [e.g. Google, Facebook, Trustpilot] The review: [paste it] Why I think it's fake or unfair: [e.g. no record of them, wrong business, competitor] What I've checked: [e.g. bookings, payments, CCTV] Ask me up to 3 short questions first. Wait for my answers. Then: 1. A calm, short public reply that others will see as fair, without accusing anyone. 2. Steps to report it on that platform, naming the official help page, and if you're not sure of the current steps, tell me what to search for on the platform's own help pages. 3. What evidence to keep. 4. How to balance it: a fair way to get more genuine reviews. Calm and factual, no threats. Not legal advice. UK English. For the platform's official help page for reporting a review, use web search and name the page you used. If it doesn't search on its own, open View all tools and choose Search. Stay in this ChatGPT chat. Do not turn on apps or connectors, and do not use memory from another chat.
A short example
Fill the blanks, then paste. e.g. Google, Facebook, Trustpilot: a short note you already have. paste it: a short note you already have. Leave the rest of the prompt as written.
The prompt · Copilot
Help me deal with a fake or unfair review. Where it is: [e.g. Google, Facebook, Trustpilot] The review: [paste it] Why I think it's fake or unfair: [e.g. no record of them, wrong business, competitor] What I've checked: [e.g. bookings, payments, CCTV] Ask me up to 3 short questions first. Wait for my answers. Then: 1. A calm, short public reply that others will see as fair, without accusing anyone. 2. Steps to report it on that platform, naming the official help page, and if you're not sure of the current steps, tell me what to search for on the platform's own help pages. 3. What evidence to keep. 4. How to balance it: a fair way to get more genuine reviews. Calm and factual, no threats. Not legal advice. UK English. For the platform's official help page for reporting a review, switch to Search mode so the answer comes with a citation. Stay in this Copilot chat. Leave plugins off, and do not open a file from OneDrive.
A short example
Fill the blanks, then paste. e.g. Google, Facebook, Trustpilot: a short note you already have. paste it: a short note you already have. Leave the rest of the prompt as written.
You paste the review and say why you think it's fake or unfair.
The assistant asks what you've checked, like your booking records.
You get a short, calm public reply, the steps to report it, and what to keep a record of.
What happens
Use Copilot to deal with a fake or unfair review
A one-star review from someone you've never served is sitting at the top of your profile. Get a calm public reply and the steps to report it.
Tools
Paste the prompt, fill the blanks, copy the draft.
- Microsoft Copilot — required. Drafts from the text you paste. Nothing is sent.
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