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Explain a part-shipped order to the customer before they ring

Half the order has gone and the rest is on back-order. Paste the order lines and get a clear email before the customer chases.

Updated 17 Oct 2026

The prompt · ChatGPT

Write an email explaining a part-shipped order.

Order lines: [paste from SAP Business One: item, ordered, shipped, outstanding]
Expected date for the rest: [date, or "not yet confirmed"]

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What you get (sample answer)

Subject: Order 10442 — part shipped today, remainder due 28 Sep
Email: "Hi Priya, 6 of 10 oak panels from order 10442 went out today. The remaining 4 are due 28 Sep. If you need them sooner we can offer a substitute grade — say if you'd like that. Thanks, Tom."
WhatsApp short: "6/10 panels shipped today; other 4 due 28 Sep. Want a substitute for the rest?"

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