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Say sorry in public when something has gone wrong
Something went wrong and people are talking about it online. Get a calm, honest statement and a plan for the replies, without making it worse.
The problem
An order went badly wrong, a post was misread, or the shop had to close suddenly. People are commenting, and anything you say now will be screenshotted.
The outcome
Something went wrong and people are talking about it online. Get a calm, honest statement and a plan for the replies, without making it worse.
The prompt · ChatGPT
Help me write a calm, honest public statement after something went wrong. What happened: [the facts as you know them] Who was affected: [e.g. customers who ordered last weekend]
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A short example
Something went wrong and people are talking about it online. Get a calm, honest statement and a plan for the replies, without making it worse.
The prompt · Grok
Help me write a calm, honest public statement after something went wrong. What happened: [the facts as you know them] Who was affected: [e.g. customers who ordered last weekend]
The full prompt is free – sign up in 10 seconds
Get the full prompt freeAlready have an account? Log in
No password needed. We email you a sign-in link.
A short example
Something went wrong and people are talking about it online. Get a calm, honest statement and a plan for the replies, without making it worse.
You explain what happened, who was affected and what you're doing about it.
The assistant asks what's known for sure and whether there's a safety or legal side.
You get a short public statement, replies for comments and messages, and a plan for the next few days.
What happens
Use Grok Bot to say sorry in public when something has gone wrong
Something went wrong and people are talking about it online. Get a calm, honest statement and a plan for the replies, without making it worse.
Tools
Paste the prompt, fill the blanks, copy the draft.
- Grok Bot — required. Drafts from the text you paste. Nothing is sent.