Home · Email & writing · Message a seller about a problem order and ask for a fix
Message a seller about a problem order and ask for a fix
The parcel is wrong or damaged and marketplace chat is a mess. Get a clear message with order facts and the fix you want.
The prompt · ChatGPT
Message a seller about a problem order. Order number: [id] What was wrong: [details] What I want: [replace / refund / partial] Photos: [yes/no] Platform: [optional] Ask me up to 3 short questions first if anything important is missing. Wait for my answers. Then: 1. A clear sendable message. 2. A shorter follow-up if they stall. 3. Threats to leave out on first contact. 4. When to use the platform's dispute route or Citizens Advice consumer pages. Only use what I've told you, leave blanks for anything I haven't given, and don't invent facts, quotes or what the other person thinks. UK English. Stay in this ChatGPT chat. Do not turn on apps or connectors, and do not use memory from another chat.
A short example
Fill the blanks, then paste. id: a short note you already have. details: a short note you already have. Leave the rest of the prompt as written.
The prompt · Claude
Message a seller about a problem order. Order number: [id] What was wrong: [details] What I want: [replace / refund / partial] Photos: [yes/no] Platform: [optional] Ask me up to 3 short questions first if anything important is missing. Wait for my answers. Then: 1. A clear sendable message. 2. A shorter follow-up if they stall. 3. Threats to leave out on first contact. 4. When to use the platform's dispute route or Citizens Advice consumer pages. Only use what I've told you, leave blanks for anything I haven't given, and don't invent facts, quotes or what the other person thinks. UK English. Stay in this Claude chat. Do not use a connector, and do not open a project that already holds someone else's files.
A short example
Fill the blanks, then paste. id: a short note you already have. details: a short note you already have. Leave the rest of the prompt as written.
You state the problem and ask.
The assistant asks about photos.
You get a seller message.
What happens
Use Claude to message a seller about a problem order and ask for a fix
The parcel is wrong or damaged and marketplace chat is a mess. Get a clear message with order facts and the fix you want.
Tools
Paste the prompt, fill the blanks, copy the draft.
- Claude — required. Drafts from the text you paste. Nothing is sent.
The prompt is on this page. A free account saves it.
Create a free account