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Send new clients a 'what happens next' pack so they stop chasing

Clients say yes, then ring every other day asking what's happening. Get a welcome pack with the timeline, what you need from them and how to reach you.

Updated 17 Oct 2026

The problem

Once someone books, they don't know what happens next, so they chase by phone and text, and small misunderstandings turn into complaints.

The outcome

Clients say yes, then ring every other day asking what's happening. Get a welcome pack with the timeline, what you need from them and how to reach you.

The prompt · ChatGPT

Help me write a welcome pack for new clients.

My trade: [e.g. kitchen fitter, wedding photographer, dog groomer]
How a typical job runs, step by step: [from booking to finish]

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A short example

Clients say yes, then ring every other day asking what's happening. Get a welcome pack with the timeline, what you need from them and how to reach you.

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