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Stop losing evening enquiries with WhatsApp Business auto-replies

People message at 9pm, hear nothing and book someone else. Set up a greeting and an out-of-hours away message that answer the first question for you.

Updated 17 Oct 2026

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The prompt · ChatGPT

Help me write WhatsApp Business auto-replies so evening enquiries don't go cold.

My business: [what you do and where]
My hours: [e.g. Mon–Fri 8–5, Sat 9–12]
What new customers ask first: [e.g. price, availability, do you cover my area]
What I need from them to quote: [e.g. postcode, photos, rough dates]
When I'll reply: [e.g. by 10am next working day]
How I sign off: [e.g. "Thanks, Lee"]

Ask me up to 3 short questions first if anything important is missing. Wait for my answers.

Then:
1. A greeting message for first-time messages, under 50 words, that asks for the details I need.
2. An away message for outside my hours that says exactly when I'll reply and what to send meanwhile.
3. A quick reply for when they've sent the details, with a shortcut word.
4. A version of the away message for holidays, with blanks for the dates.
5. One line on what not to promise in an automatic message.

Use only what I've given you, leave blanks for any price or fact I haven't given, and don't invent anything. UK English.

Stay in this ChatGPT chat. Do not turn on apps or connectors, and do not use memory from another chat.

A short example

Fill the blanks, then paste. what you do and where: a short note you already have. e.g. Mon–Fri 8–5, Sat 9–12: a short note you already have. Leave the rest of the prompt as written.

The prompt · Claude

Help me write WhatsApp Business auto-replies so evening enquiries don't go cold.

My business: [what you do and where]
My hours: [e.g. Mon–Fri 8–5, Sat 9–12]
What new customers ask first: [e.g. price, availability, do you cover my area]
What I need from them to quote: [e.g. postcode, photos, rough dates]
When I'll reply: [e.g. by 10am next working day]
How I sign off: [e.g. "Thanks, Lee"]

Ask me up to 3 short questions first if anything important is missing. Wait for my answers.

Then:
1. A greeting message for first-time messages, under 50 words, that asks for the details I need.
2. An away message for outside my hours that says exactly when I'll reply and what to send meanwhile.
3. A quick reply for when they've sent the details, with a shortcut word.
4. A version of the away message for holidays, with blanks for the dates.
5. One line on what not to promise in an automatic message.

Use only what I've given you, leave blanks for any price or fact I haven't given, and don't invent anything. UK English.

Stay in this Claude chat. Do not use a connector, and do not open a project that already holds someone else's files.

A short example

Fill the blanks, then paste. what you do and where: a short note you already have. e.g. Mon–Fri 8–5, Sat 9–12: a short note you already have. Leave the rest of the prompt as written.

1

You type your hours, what new customers usually ask first and when you'll reply.

2

The assistant asks what you need from them to quote and how you want to come across.

3

You get a greeting message, an out-of-hours away message and a quick reply for the follow-up.

What happens

Use Claude to stop losing evening enquiries with WhatsApp Business auto-replies

People message at 9pm, hear nothing and book someone else. Set up a greeting and an out-of-hours away message that answer the first question for you.

Tools

Paste the prompt, fill the blanks, copy the draft.

  • Claude — required. Drafts from the text you paste. Nothing is sent.

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