The reply thanks them and sticks to what the review actually said.
Specification only. SME Automation does not build, support or troubleshoot implementations; use your own team, an AI agent or an implementer.
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Function notes: Posts, emails, and pages produced from an offer you already sell.
Specification only. SME Automation does not build, support or troubleshoot implementations; use your own team, an AI agent or an implementer.
AI tool
Use Grok Bot to draft a reply to a public review
The reply thanks them and sticks to what the review actually said.
Time: About half a day for the first run.
Difficulty: Easy
Tools: Google Business Profile, Grok Bot
Review replies are written in a rush and argue, or they admit a fault you have not checked.
The reply thanks them and sticks to what the review actually said.
A review, then a draft, then the profile.
Public outline. Setup, settings, and prompts are on the full specification.
Trigger · Google Business Profile
A new review is visible Nothing is sent yet.
Action · Grok Bot
A draft is made from the review text. A person reads it before it goes anywhere.
Check · Google Business Profile
A person keeps the accepted text on the review.
First setup: About half a day for the first run.
After it is running: The retyping of the same note each week, once the source stays tidy.
These are planning ranges, not a measurement of your business. They are not a promise of time saved, and they are not a quote for implementation.
Industries: Hospitality, Retail. Updated 16 Oct 2026. The full specification exports as Markdown for an AI agent, and also as PDF and JSON.
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