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Escalate a complaint to an ombudsman or free dispute service
The company has said no and you're stuck. Get a clear summary of your case ready for the free ombudsman or ADR scheme.
The prompt · ChatGPT
Help me escalate a complaint to an ombudsman or free dispute service. Sector: [bank, energy, broadband, online shop, other] What went wrong: [summary] What I've already sent them: [dates and outcomes] Final response or eight-week mark: [details if known] What I want: [refund, apology, repair, amount] Ask me up to 3 short questions first if anything important is missing. Wait for my answers. Then: 1. A one-page case summary. 2. A timeline of contacts. 3. A checklist of documents to upload. 4. How to find the right free scheme (without guessing the wrong one). 5. A calm opening paragraph for the application. Remind me schemes have rules and time limits I must check. Only use what I've told you, leave blanks for anything I haven't given, and don't invent facts, figures or products. UK English. For which UK ombudsman or ADR scheme covers this sector, use web search and name the page you used. If it doesn't search on its own, open View all tools and choose Search. Stay in this ChatGPT chat. Do not turn on apps or connectors, and do not use memory from another chat.
A short example
Fill the blanks, then paste. bank, energy, broadband, online shop, other: a short note you already have. summary: a short note you already have. Leave the rest of the prompt as written.
This does not give tax advice. The books stay in the accounting system.
The prompt · Grok
Help me escalate a complaint to an ombudsman or free dispute service. Sector: [bank, energy, broadband, online shop, other] What went wrong: [summary] What I've already sent them: [dates and outcomes] Final response or eight-week mark: [details if known] What I want: [refund, apology, repair, amount] Ask me up to 3 short questions first if anything important is missing. Wait for my answers. Then: 1. A one-page case summary. 2. A timeline of contacts. 3. A checklist of documents to upload. 4. How to find the right free scheme (without guessing the wrong one). 5. A calm opening paragraph for the application. Remind me schemes have rules and time limits I must check. Only use what I've told you, leave blanks for anything I haven't given, and don't invent facts, figures or products. UK English. For which UK ombudsman or ADR scheme covers this sector, search the web and name the page you used. Stay in this Grok chat. Do not connect an inbox or another app.
A short example
Fill the blanks, then paste. bank, energy, broadband, online shop, other: a short note you already have. summary: a short note you already have. Leave the rest of the prompt as written.
You paste the complaint history and what you want.
The assistant asks which sector it is and whether the company has issued a final response.
You get a case summary, a timeline and a checklist before you apply.
What happens
Use Grok Bot to escalate a complaint to an ombudsman or free dispute service
The company has said no and you're stuck. Get a clear summary of your case ready for the free ombudsman or ADR scheme.
Tools
Paste the prompt, fill the blanks, copy the draft.
- Grok Bot — required. Drafts from the text you paste. Nothing is sent.
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