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Mystery-shop your own business
You haven't seen your business as a customer sees it for years. Get a mystery-shop plan for a friend to do: phone, website, visit and follow-up, with a scoring sheet.
The prompt · ChatGPT
Help me mystery-shop my own business. My business: [what you do] How customers find and contact me: [website, phone, walk-in, social] What I most want to know: [e.g. how long replies take, how staff greet people] Who'll do it: [a friend or relative] First ask me up to 3 short questions. Wait for my answers. Then: 1. A brief for my mystery shopper: what to do and in what order. 2. A scoring sheet with 15 points to score 1 to 5, plus notes. 3. Questions to ask them afterwards. 4. How to share the results with staff without blaming anyone. 5. A re-check plan in 3 months. Only use what I've told you, leave blanks for anything I haven't given, and don't invent facts or figures. UK English. Stay in this ChatGPT chat. Do not turn on apps or connectors, and do not use memory from another chat.
A short example
Fill the blanks, then paste. what you do: a short note you already have. website, phone, walk-in, social: a short note you already have. Leave the rest of the prompt as written.
The prompt · Copilot
Help me mystery-shop my own business. My business: [what you do] How customers find and contact me: [website, phone, walk-in, social] What I most want to know: [e.g. how long replies take, how staff greet people] Who'll do it: [a friend or relative] First ask me up to 3 short questions. Wait for my answers. Then: 1. A brief for my mystery shopper: what to do and in what order. 2. A scoring sheet with 15 points to score 1 to 5, plus notes. 3. Questions to ask them afterwards. 4. How to share the results with staff without blaming anyone. 5. A re-check plan in 3 months. Only use what I've told you, leave blanks for anything I haven't given, and don't invent facts or figures. UK English. Stay in this Copilot chat. Leave plugins off, and do not open a file from OneDrive.
A short example
Fill the blanks, then paste. what you do: a short note you already have. website, phone, walk-in, social: a short note you already have. Leave the rest of the prompt as written.
You describe how customers find, contact and buy from you.
The assistant asks what you most want to know.
You get a mystery-shop brief for a friend, a scoring sheet and how to share results with staff fairly.
What happens
Use Copilot to mystery-shop your own business
You haven't seen your business as a customer sees it for years. Get a mystery-shop plan for a friend to do: phone, website, visit and follow-up, with a scoring sheet.
Tools
Paste the prompt, fill the blanks, copy the draft.
- Microsoft Copilot — required. Drafts from the text you paste. Nothing is sent.
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