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Tell a long-standing customer their price is going up

You've undercharged a loyal regular for years and it's time to fix it. Get a personal message and what to say face to face, so you keep them.

Updated 17 Oct 2026

The problem

They've been with you for years and they're lovely. You've kept their price low out of loyalty, and now you're losing money on every visit.

The outcome

You've undercharged a loyal regular for years and it's time to fix it. Get a personal message and what to say face to face, so you keep them.

The prompt · ChatGPT

Help me tell a long-standing customer their price is going up.

The customer: [who they are, how long with me]
What they pay now: [amount]
New price: [amount]
When it starts: [date]

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A short example

You've undercharged a loyal regular for years and it's time to fix it. Get a personal message and what to say face to face, so you keep them.

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