Home · Selling & quotes · Tell a long-standing customer their price is going up

Just ask 5 min

Tell a long-standing customer their price is going up

You've undercharged a loyal regular for years and it's time to fix it. Get a personal message and what to say face to face, so you keep them.

Updated 17 Oct 2026

Save

The problem

They've been with you for years and they're lovely. You've kept their price low out of loyalty, and now you're losing money on every visit.

The outcome

You've undercharged a loyal regular for years and it's time to fix it. Get a personal message and what to say face to face, so you keep them.

The prompt · ChatGPT

Help me tell a long-standing customer their price is going up.

The customer: [who they are, how long with me]
What they pay now: [amount]
New price: [amount]
When it starts: [date]

The full prompt is free – sign up in 10 seconds

Get the full prompt free

No password needed. We email you a sign-in link.

A short example

You've undercharged a loyal regular for years and it's time to fix it. Get a personal message and what to say face to face, so you keep them.

The prompt · Copilot

Help me tell a long-standing customer their price is going up.

The customer: [who they are, how long with me]
What they pay now: [amount]
New price: [amount]
When it starts: [date]

The full prompt is free – sign up in 10 seconds

Get the full prompt free

No password needed. We email you a sign-in link.

A short example

You've undercharged a loyal regular for years and it's time to fix it. Get a personal message and what to say face to face, so you keep them.

1

You say who they are, what they pay now and what the new price will be.

2

The assistant asks how long it's been and what you could offer to soften it.

3

You get a personal message, a face-to-face script and replies if they push back.

What happens

Use Copilot to tell a long-standing customer their price is going up

You've undercharged a loyal regular for years and it's time to fix it. Get a personal message and what to say face to face, so you keep them.

Tools

Paste the prompt, fill the blanks, copy the draft.