The reply follows the policy text you pasted and says not stated where the policy is silent.
Specification only. SME Automation does not build, support or troubleshoot implementations; use your own team, an AI agent or an implementer.
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Function notes: Replies and website answers drawn from words you have already approved.
Specification only. SME Automation does not build, support or troubleshoot implementations; use your own team, an AI agent or an implementer.
AI tool
Use Grok Bot to draft a refund reply from the policy
The reply follows the policy text you pasted and says not stated where the policy is silent.
Time: About one to two days, including a trial on an old record.
Difficulty: Moderate
Tools: Tidio, Grok Bot
Refund replies vary with whoever is on shift, including promises the policy does not make.
The reply follows the policy text you pasted and says not stated where the policy is silent.
A request and the policy, then a draft, then the conversation.
Public outline. Setup, settings, and prompts are on the full specification.
Trigger · Tidio
A refund request arrives in chat Nothing is sent yet.
Action · Grok Bot
A draft is made from the customer's message and the refund policy. A person reads it before it goes anywhere.
Check · Tidio
A person keeps the accepted text on the conversation.
First setup: About one to two days, including a trial on an old record.
After it is running: A few hours a week of drafting, once a person still checks the output.
These are planning ranges, not a measurement of your business. They are not a promise of time saved, and they are not a quote for implementation.
Industries: Ecommerce, Retail. Updated 16 Oct 2026. The full specification exports as Markdown for an AI agent, and also as PDF and JSON.
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